Marketing with Pinterest at the MIAR Convention, Mt. Pleasant, MI

I was invited to teach Marketing with Pinterest to REALTORS attending the 2013 MIAR convention at the Soaring Eagle Casino & Resort in Mount Pleasant, MI.  The course focused much more on MARKETING than Pinterest, and then also with a focus on real estate.  Changed over all of the examples in the presentation.

We set a prerequisite that attendees have a personal Pinterest account with 10 boards and 10 pins each board.

Had a range of real estate focus represented in the attendees, from brokers-in-charge of franchises with 70+ agents, to solos, to smaller offices who sent several agents.  Many VERY lucrative account names were still available, it turns out, and I was impressed that the people in the class recognized the need to claim account names in real time, rather than waiting till they got back to the office.  (Quick check indicates that some of those accounts are already being populated, and the convention didn’t end till Friday evening.)

Good in-class discussion of pinning from the MLS (one picture, full-house, only), tracing images that have been pinned from REALTORS’ websites to see who likes your homes, and pinning at the level of the agency vs. agent accounts.

 

My travel schedule was such that I flew up late Tuesday, and then had to drive an hour north from Lansing to Mt. Pleasant.  Very nice surprise to find I had a luxury room with fireplace and soaking tub.  Taught the class over lunch break, and then drove south again to be in Lansing for a 6 am departure on Thursday morning because I was teaching again at Wake Tech on Thursday evening.

I’d never seen a wind farm that close.  One of my magazines had a story about a new style of wind turbine; it showed three models that looked just like the ones in the picture but I didn’t have any way to judge height so I don’t know who made these.  I think this is the farm in Gratiot County, near Ithaca, along Highway 127.

 

Spoliation and Social Media

IANAL, but I am a bit of a junky and can follow a certain amount of legal argument.  I found this story today:

Think Before You Facebook: Emerging Social Media Spoliation Sanctions

Actually, it should be titled, “think before you (delete) Facebook.”

If you can’t bear to read legal argument, here’s the layperson’s (IANAL) understanding:

If you delete ANY social media CONTENT, or ACCOUNTS, once it becomes possible that the content or account is “evidence,” you can be charged with spoliation.

Spoliation

<snip>

A spoliator of evidence in a legal action is an individual who neglects to produce evidence that is in her possession or control. In such a situation, any inferences that might be drawn against the party are permitted, and the withholding of the evidence is attributed to the person’s presumed knowledge that it would have served to operate against her.

It is possible that lay people can claim ignorance of the law. It is known that lawyers cannot. I would bet that professional social media managers fall closer to lawyers on this point than they do to lay people.

Plan A:

  • Don’t pin or post anything that can be used against your clients. (Duh.)
  • Make sure your clients are not pinning or posting anything that could be used against them. This should be addressed in the Social Media Policy for the account.
  • Make sure your clients know not to delete content or accounts if they get letters from lawyers. Again, this should be addressed in the Social Media Policy.

Plan B:

If something on an account (Facebook is the most commonly cited, but the law doesn’t care about platform) could ever be used against a client, take it down now, before there is any hint or suggestion of a lawsuit.

Once the lawyers have sent their letters, leave it alone.

How to Select a Networking Group

Two months ago, I was invited to my first BNI meeting. I knew about the organization and had even been invited to join a new group. At that time, I declined the offer to join because was too big of a commitment on a day of the week that was already full.

My thinking changed within 15 minutes of the start of the first meeting I attended. I understand tightly-scripted, repetitive programming repeated weekly. The Christian church used this system to grow across the Western world, and they aren’t the only group using a similar structure: Amway; 12 Step programs; Weight Watchers. They all get their people together at least once a week, in a meeting that follows a standard format, and their groups thrive.

I needed to join.

That first meeting was 40 miles from my home, with a $3.00 toll each way (50 miles without the toll…). While that group is acknowledged as one of the “best” (largest, most active) in the area, 40 miles each way imposes a significant time overhead, not only on the weekly meetings but also on any 1 to 1s I might schedule, given that most of the members would be on that end of the journey.

I decided to look at my options.

On one hand, the “best” meeting for me would be whichever meeting I joined, because 90% of the value of these groups is in the relationships developed within the group itself. That said, I didn’t want to set up any unneccessary resistance-overhead on my membership. I wanted to pick a group I “liked,” as best I could determine that from the two allowed visits. I set a deadline of making a decision by August 1.

(A temptation—the benefits of visiting meetings were so great that I considered not actually joining but simply continuing to visit meetings. That thought faded quickly. I knew the benefit of “visiting” would wear off. I was also pretty sure the leadership of the organization would figure out that game pretty quickly. They probably had a policy about “always a visitor, never a member.” But mostly, I wanted the real benefits, and visitors only get hints of the real benefit of belonging.)

Calendars, Maps, and Clocks

On the local BNI website, chapters are arranged by

  • geography
  • day of the week
  • time of day

I looked at the list of chapters and realized I needed to set some criteria. The immediately obvious elements in the decision matrix were Calendars, Maps, and Clocks.

Calendars

My first selection criterion was day of the week. Mondays and Fridays have constraints that are more important to me than business networking. I visited two meetings that met on Friday morning as a substitute. I liked one of these meetings but the experiment confirmed I did not want to commit to a weekly networking meeting on Friday morning.

I already had meetings I liked on First and Third Wednesdays, so meetings in the middle of the week became a “last choice” option. I focused on the Tuesday and Thursday choices.

Maps

I looked most closely at the meetings that were the shortest driving distance from my home. Although I didn’t restrict myself to the absolute least driving distance, it was unlikely that I would need to drive twice-as-far to find a “good group.” That eliminated chapters on “the other side of town.”

Seven groups met the “Tuesday or Thursday, not too far” criteria.

Clocks

Time of day turned out to be a minor criterion; those meetings that met at lunchtime were eliminated first because of day or location. I don’t have (much) trouble getting up in time to make an 8:00 business meeting once a week.

Set of Seven

Once I had my “set of seven,” how did I come to a decision?

At one meeting, the acoustics of the room were such that I couldn’t hear the speakers at the other end of the table. Given this didn’t happen at other locations, I charged a fault to the room and struck that meeting from my list.

At one chapter, the logistics of the room meant that people had to leave immediately after the end of the meeting. By that time, I had enjoyed several instances of “after meeting” networking. Given my driving distances, it would be very useful to select a meeting that supported the “after meeting.” I struck the “get out quickly” meeting off the list.

Along the way, I noticed that members had different approaches to how they identified who they wanted to meet during their “60 second” commercials. I started counting what % of total membership used a phrase like, “my ideal client is anybody who….”, and counted two strikes if the commercial went on to identify some variation on “anyone who breathes…”

I considered “metrics” and gave extra weight to those groups that regularly reported on activity targets. If “hitting numbers” was part of the membership expectation and benefit, I wanted to be part of a group that reported numbers.

Finally, I observed, “How did the members behave?” I asked one member about his competition. He bad-mouthed the other vendor. Tacky. On another occasion, someone “went political” in a commercial. I vote the other way.

In the end, I discovered that I had NOT selected the group with the

  • Shortest drive
  • Friendliest, most fun members
  • Best after-meeting networking

Those meetings all fell out on other criteria. The group I selected had a good-enough location, enough laughter, and enough after-meeting lingering, to make up.

And of course the real value is not in the particulars of any one chapter, but in working the system at the chapter I join. Stay tuned.

Quiet: The Power of Introverts

Quiet: the power of introverts in a world that can't stop talking. Susan Cain.

Quiet: the power of introverts in a world that can’t stop talking. Susan Cain.

Oh Lord, I loved this book. Full disclosure: lifetime INFP; which I’ve known since 1987. Happy with it; no plans to change or “develop the other half of myself.” (A psychologist friend tells me Jung intended the system to help you know what you needed to work on. After reading Quiet, the thought flashed across my mind: Jung’s dead. Maybe he would have changed his thinking about needing to work on my weak side if he’d lived long enough.)

I was encouraged to open a bio of Dale Carnegie after reading Quiet, and I think Cain does him a bit of a disservice. Yes, he’s the key to the cult of personality. OTOH, he’s also the reason we learned how to teach public speaking in a way that worked. I’m a fluent and skilled public speaker as a result of that course. Carnegie’s system works. There’s no contradiction between introversion and acquisition of a skill like public speaking.

Funny, but while I’ll defend Dale, I loved the rip on Harvard Business School.

A few other quibbles from a note I made while reading:
>the habit of referring to content addressed in future chapters quickly became irritating.
>In the Collaboration / Creativity chapter, Cain dismisses those musicians training to be music teachers at the “elite Music Academy in West Berlin” as “the worst group.” Huh? Perhaps these people are the least skilled at musical performance. But by the time you’ve been accepted into the eMAinWB, you’re hardly the “worst” in any musical comparison. p. 80, my copy) Sloppy choice of words.

I think I will read Quiet again, and that is a rare behavior for me. I was encouraged by the chapter on creativity as a solo experience, having just struggled through Robinson’s Out of Our Minds, which says creative people love collaboration. I couldn’t finish that book. My creativity is a solo thing. I am encouraged to be reminded of “remote” and highly successful introverts; if “remote” and “introverted” aren’t redundant (they are at least side-by-side).

I can’t find more to say that the other reviewers haven’t already covered. A large % of the highly ranked reviews have been written by people who review a lot of books.

Unfortunately, no designer credit is given in the pre-release copy of this book. It is a joy to hold and read the paper edition.

Social Media for Business: the Book

Full disclosure: I’m a contributor, a friend of both co-authors, and business associate of most of the other contributors. I am a touch biased. On the other hand, I am also a prolific reviewer–you can see what I think about a range of books by clicking on the “see all my reviews” link. Didn’t just duck in here to promote one book.

Social Media for Business is written for the solopreneur and micro-business market, where you (mostly) are doing most of everything yourself. I teach classes on social media in the local Chambers and Community College system, as does Martin Brossman. If you’re likely to take those classes but can’t get to one, this is a good book for you.

Social Media for Business steps you through the theory of what’s happening in this space–primarily LinkedIn, Facebook, and Twitter–and then provides you with specific activities you can do, in a reasonable amount of time, to promote your business. The book touches on Mobile (phone apps for smart phones); GooglePlus did not make it into the printed copy but we anticipate online updates at the website, accessible to people who buy the book through QR codes and a password.

I’ve read some other books about social media marketing that open with, “Start with a small test budget of no more than $200,000.00.” Brossman & McGaha will not take you down that path. If you’re overwhelmed by all the online marketing you are being told you should be doing (especially by people who want you to pay them to do it for you) and need to get an understanding of the whole field before you start spending marketing money, Social Media for Business is a good place to start.

 

Linking Pinterest and Facebook without a Website

One of my clients asked if it was possible to link her business Facebook page to her Pinterest account without having to set up a website. She’s doing very well in Facebook and doesn’t want the hassle of paying for and maintaining a website as well. At the time, I didn’t have a good answer.

I thought about the Pinterest / FB account connection last night and realized there is a useful solution: The WooBox Pinterest app for FB. It’s free, but you have to create an account on WooBox to get it.

Be logged in to your business Facebook page.

Go to Woobox.com and create an account.

Create account.

Click on “get started for free”

Woobox sign up menu.

Click on “get started for free” and create and account.

Then you’ll see a list of apps for your FB page:

A list of applications available from Woobox. Most have a cost; the one for Pinterest is free.

A list of applications available from Woobox. Most have a cost; the one for Pinterest is free.

Click on the Pinterest selection. This one is free to use.

I think that WooBox will know which FB page you want if you’re logged in at the time, and then you have to give it the name (URL) of your Pinterest business page.

You’ll get a big red P on your business page tabs:

Woobox's Pinterest app installed on Affordable Chic's Facebook page.

Woobox’s Pinterest app installed on Affordable Chic’s Facebook page.

When your visitors click on the P, they’ll see your Pins and boards.

Make sure you link your FB account to your Pinterest account so your customers can find your FB page from inside Pinterest. (Account / Settings)

(BTW, if you want to rearrange the tabs on your page, click on the pencil that appears on a hover over the tab, upper right corner of the tab.  You’ll see a list of places you can move that tab.)

So Good They Can’t Ignore You: the Book

Lots of baby went out with this bathwater.

I found Be So Good They Can’t Ignore You, by Cal Newport, at the Wake County Library new book shelf last week. Picked it up. Easy enough read; can’t say I read each and every word because many of them made pretty much the same point: Passion does not correlate well with career satisfaction.

Be So Good They Can't Ignore You cover photograph

Be So Good They Can’t Ignore You cover photograph

Would have written a review on Amazon but there were enough reviews there already.

Two points I didn’t see in the 3-star reviews:

Richard Nelson Bolles didn’t advocate for selecting a profession based on passion. I would argue that his entire output was built on a solution to the mismatch between “passion” and career satisfaction; that people who had a passion for God and serving (the clergy) found themselves profoundly out of step because the demands of their work in a church / congregation did not match their innate skills and talents.

“Practice” alone won’t make you love something if you hate the something in the first place. None of the “genius = 10,000 hours on task” gurus have found a good answer to what makes it possible for some people to spend 10,000 hours developing a certain set of skills, while others simply can’t bring themselves to those tasks.

Gee. A book by a professor, with notes, but no bibliography or suggested reading? so I can’t quickly determine if the author has read any of the Gallup Strengths information or the Myers-Briggs type information. Face it: No amount of 10,000 hours in the world will make a 5’7″ person a starting basketball center. There ARE innate gifts, and they are best followed, and this isn’t about “Passion.”

The book would have been more helpful to me if the author had said more about what his own “practice” looked like. What does it look like to “practice” any of the thousands of essentially routine, boring, “feel like a number” jobs in the American workforce? I haven’t figured it out yet.

The story behind Instagram

The June 2013 issue of Vanity Fair included a story about the start up and sale of Instagram, The Money Shot, by Kara Swisher, pages 76-82.  If you like business stories, read the whole thing.  Instagram was created by Kevin Systrom and Mike Kreiger, and sold to Facebook for $1B. If you simply don’t understand Instagram, here are the two turning points that answered my question about why people use it:

“Instead of doing a check in that has an optional photo, why don’t we do a photo that has an optional check in?”

and

On a beach walk one day, Nicole (GF) told him (Systrom) that she would be reluctant to use the app he was working on because her pictures would never be as good as the ones a mutual friend took.  I (Systrom) said, “Well, you know what he does to those photos, right?”  She’s like, “no, he just takes good photos.”  I’m like, “No, no, he puts them through filter apps.”  She’s like, “well, you guys should probably have filters too, right, then?”  I was like, “Huh.”

Six steps to eliminating a behavior

Found some notes on my desk that need to be processed and today is not the day to process this note all the way into an article. These are six steps that “society” has followed in the path from “bad habit” to eradication via public policy. (Heard this in the Yale Politics of Food course; major professor Kelly Brunell; specific lecturer for this content TBD.)

Prior examples: alcohol, illegal drug use, tobacco.

Proposition: We may be following a similar pattern with food and obesity.

  1. Condemnation
  2. Medicalization
  3. Self-help
  4. Demonization of the industry
  5. Demonization of users
  6. Social movements and activists

How can I use Pinterest? Q&A

Dear Karen,
Thank you for the invitation and information you are offering. I write, and edit.

According to Marketing on Pinterest, Pinterest’s prime users are 25-34 years old and mostly use it in the areas of fashion and crafts sharing.

I am not a Pinterest expert, but I wonder how it could be a marketing tool for me?

All best,

——————–
Specifics from your profile below the numbered bit.

I suspect you’ll be pretty good at seeing how your trade can be mapped into Pinterest.

I can show you how the various elements of the Pinterest application can be used to drive traffic to whatever website you point the pin at.

While the bulk of the American users may be younger women, that is only the core. Long tail rules apply. I haven’t worked on the published numbers enough to understand what the 80/20 rule means to the rest of us. More men use it in Europe.

Fast Company, last month, put Ben Silberman on the cover (CEO of Pinterest). They described Pinterest as being the first new form of search since Goggle, and a radically different way TO search. Google can’t solve for “mother’s day gift.” I suspect Pinterest is going to put a huge hole in traditional SEO work.

I have myself seen a Pinterest board in the #2 SERP position for a term I want to own. Not sure how much attention you pay to SEO and so far, I haven’t heard any understanding or acceptance from the professional SEO people I know.

Specifics for your situation:

Re-write and update of Warm Heart Worldwide website, photographs and narrative to build public relations collateral and fundraising materials.

  • Every picture on that site could be on Pinterest, adding a bit of SEO to the captions. The fundraising plea could be on every board, without being too pushy.
  • See Using Pinterest to Raise $
  • Better yet, search on “charities in Pinterest” and follow whatever results look most interesting to you.

Non-fiction and fiction writing for general and academic readers. Blog writer.

  • I have a story that I haven’t used in the class yet about a fiction writer who is sharing / tracking / developing her next book through / using Pinterest boards; increasing engagement with her fan club.
  • Suspect the same would work for non-fiction.

Ongoing research to adapt writing to the social media environment.

  • QED.

Coaching professionals in a variety of fields in ESL.

  • Search for ESL in Pinterest
  • Your board could be one more on that set, and possibly better or more helpful or at least different. I don’t know enough about teaching ESL to know if those boards are useful. (I do know enough about children’s clowning to recognize that most of the “clown” pins were not young-child friendly, and that indicated a wide-open market.)

My “Free Spirit, Tough Mind” tutoring approach engages both right brain (intuitive) and left brain (logical) learning styles.

  • Couldn’t find anything about this and suspect it’s proprietary to you.

Consultant on French Renaissance literary research.

  • Looks like this topic’s pretty bare in Pinterest, which means an interesting board would be a goldmine.
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